About SOJO:
SOJO is the leading platform for clothing alterations and repairs, committed to making fashion more circular and sustainable. We partner with brands such as GANNI, Nanushka, and M&S, offering high-quality tailoring services through our app and in-store studios. Our mission is to make clothing care easy, accessible, and planet-friendly — one stitch at a time.
As we open our two new studios in Westfield, White City and Westfield, Stratford, we’re looking for a dedicated Studio Assistant to help keep the space running smoothly and support our tailoring team in delivering an exceptional customer experience.
The Role:
As a Studio Assistant, you’ll be at the heart of day-to-day operations, ensuring that everything in the studio is organised, efficient, and running to the highest standard. You’ll work closely with the in-house tailoring team and be the friendly, helpful face for customers dropping off or collecting their items.
Responsibilities:
- Welcoming customers and ensuring a positive in-studio experience
- Helping with intake and collection of garments, ensuring clear labelling and documentation.
- Organising and maintaining a clean, tidy, and well-stocked studio space
- Liaising with the SOJO operations team to keep workflow smooth and efficient
- Supporting tailors with basic prep tasks (e.g. unpacking garments, organising orders)
- Ensuring garments are correctly packaged and ready for collection
- Flagging any issues, delays or garment concerns to the relevant team members
What We’re Looking For:
- Experience in a customer-facing or studio environment (Tailoring studio or Retail experience preferred)
- Strong organisational skills and attention to detail
- A proactive attitude and the ability to multitask
- Clear communication skills – both in-person and via email or systems
- Understanding of tailoring/ Garment Construction
- Thrives in an exceptionally fast-paced and multi-faceted role
Why Join SOJO:
- Be part of a purpose-led, fast-growing start-up reshaping fashion
- £28,000 per annum, with opportunities for growth
- Work in a creative, hands-on environment with an inspiring team
- Opportunity to grow and develop your skills as the studio evolves
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