Shift Leader Location: Northampton, NN4 7SG Hours of work: 43 Contract Type: Permanent This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. The Shift Leader plays a crucial role in driving team performance and ensuring operational excellence across all services. Focused on fostering a culture of accountability, collaboration, and professionalism, this role supports ISS Integrated Solutions in maintaining its industry-leading reputation while delivering consistent value to our clients. Job Description As a key member of the team, the Shift Leader ensures full adherence to Health and Safety regulations at all times and promotes a proactive, cooperative approach to daily operations.You’ll be instrumental in delivering high-quality service by leading a cohesive team, ensuring tasks are completed to the required standards and within agreed timelines.This hands-on role involves performing Planned Preventative Maintenance (PPM), Reactive Maintenance, and additional works or emergency callouts in line with contract requirements, with a particular focus on Electrical Services.You will also be responsible for acting as an Authorised Person (HV/LV) as required, working on a 24/7 rotating shift pattern. This is a fantastic opportunity to lead by example and make a direct impact in a dynamic and supportive environment.Key Responsibilities
- Deliver scheduled PPM to maintain electrical systems and plant reliability
- Undertake HV/LV authorised person training and responsibilities
- Ensure compliance with H&S legislation and engineering standards
- Maintain accurate QA records for all electrical PPM tasks
- Respond promptly to electrical reactive maintenance and helpdesk requests
- Conduct technical surveys and report findings with costed material lists
- Liaise effectively with clients, resolving enquiries and complaints
- Follow up on authorised actions to ensure issue resolution
- Contribute to service improvements and technical innovation
- Support the site supervisor and Critical Engineering Manager as required
Professional and Personal Competencies/Qualifications
- Experience in banking environments with multiple sites
- Strong knowledge of building services systems and equipment
- Solid electrical and mechanical expertise
- Familiar with current Health & Safety legislation and safe working practices
- City & Guilds 2360 Parts 1 & 2 or recognised equivalent
- 18th Edition IEE Wiring Regulations certified
- Completed electrical apprenticeship in building maintenance
- Skilled in fault diagnosis and resolution
- Experience with electrical elements of building PPM
- Proficient in electrical installation, testing and inspection
The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational backgroundOur passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: Job Description If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do click here -…