We are currently recruiting for full-time Customer Service positions to join our Customer Experience team based at our Notting Hill offices.Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations in each and every conversation. Answer customers’ enquiries on all channels, including live chat, email, telephone, and social media platformsBe creative and constantly consider new ways to help us provide the best possible customer serviceYou’re driven and self-motivated – you want to excel at what you do!You believe in understanding a customer’s pain, building value and solving problemsFluent English speaker with exceptional verbal, written and general communication skillsComfortable in a digital environmentPrevious experience in the Optical industry would be a bonus
Opportunity to join a fast-growing and ambitious startup~ Spacious and modern offices, with excellent facilities~ Regular company socials and events~ Free spectacles and sunglasses for you, and discounts for family and friends~22-day Holiday + Bank Holidays~ Competitive salary depending on experience
Type of contract: Full-time, office-basedWorking Hours: 40 hours per week, Monday to Friday…