Role: Restaurant Duty ManagerLocation: Ripon, North YorkshireSalary: up to £32,000 + service chargeWork Schedule: 40 hours per week, working 5 days over 7.Accommodation: AvailableStart Date: As soon as possible.
Achieve Hospitalityare delighted to be supporting a Luxury, traditional Hotel situated in the heart of the Yorkshire Dales. They are seeking a passionateRestaurant Duty Managerto join their team.
The Restaurant hosts a seasonal a la carte menu of show-stopping British and European classics, alongside a fabulously exciting wine list for a truly delightful dining experience.
Job Description:
As theRestaurant Duty Manageryou will play a crucial role in ensuring an exceptional dining experience for our guests, with guidance from our Restaurant Manager and wider team.
Role Responsibilities:
- Engaging with guests and team members to meet and exceed their needs
- Making sure the ambiance and standards of presentation within the restaurant, lounge areas and bar exceed expectations
- Ensuring continuous learning and development for both yourself and the team
- Identifying new ways to surprise customer and delivering the highest standard of service
- Handling any customer complaints, fulfilling duty management shifts and ensuring any service recovery is completed to the guests satisfaction
- Keeping up to date with the industry and market both locally and nationally
- Proactively instilling the values in every interaction with staff and guests alike.
Candidate Requirements:
- Experienced at a similar level
- People focused
- Highly motivated with a can-do attitude
- Knowledgeable of fine dining and wine, however, full training will be given
- Able to communicate effectively with guests and team members
- Focused on providing excellent customer service.
Benefits:
- Competitive Salary – up to £32,000 (dependant on experience)
- Service Charge
- Live In Accommodation available
- Learning & Development Opportunities
- Discount on Food & Beverage
- Complimentary food whilst on shift
- Pension Scheme
- Access to Spa
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