Linux Systems Administrator Support
Position: 1st/2nd Line Support Technical Service Desk Operations Team
Experience: 2 years plus experience
Opportunity: Excellent opportunity to break into finance/Banking with a genuine career path
Location: City based Global Financial
Work Arrangement: WFH/Office blend
Salary: £50-60k plus a generous package
Our client, a leading Tech-driven Exchange based in the City, is looking to hire a 1st/2nd line Linux Support person to assist with the day-to-day operational monitoring of their exchange platforms. You will be responsible for providing 1st, 2nd line Linux technical support, troubleshooting, and maintenance for Linux-based systems. You will require a good understanding of Linux environments, excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of Linux-based Servers and systems. This is a key role with huge scope to learn new skills.
Responsibilities and Duties
- Monitor and support live exchange platforms during operational hours.
- Provide 1st and 2nd line support for IT infrastructure.
- Log, categorise, and prioritise IT or security alerts to resolution or triage and escalate as necessary.
- Manage and respond to queries/tickets sent to the infrastructure team from both internal teams or external clients.
- Assist in the installation, configuration, and maintenance of Linux-based Servers and systems.
- Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc).
- Assist the Linux or DevOps team with projects as appropriate.
Required Skills/Experience
- Experience working in a Red Hat Linux environment.
- RHCSA or similar is advantageous but not required.
- An understanding of Linux operating systems (file system, best practices in terms of permissions management, management of system logs, services, performance monitoring, systems life cycle, etc.)
- Experience monitoring/optimising system performance, troubleshooting issues, and implementing solutions to enhance overall efficiency.
- Prior experience using a ticketing system within a helpdesk environment.
- Experience using and/or administering IT monitoring systems such as Nagios or SolarWinds.
- Some scripting on Linux systems (bash) is desirable.
- Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills.
Please forward your details to receive a full job description.
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