Location: London, UK (Hybrid – 3 days in Chiswick Park Office)
Department: People & Culture
Reports to: Co-Founders and Operations Director
Employment Type: Full-time
Applications: hr@ministryofcrm.com
About Ministry of CRM
Ministry of CRM is a leader in CRM technologies services, with an integrated design studio, helping global lifestyle and luxury brands deliver world-class CRM experiences. We specialise in data-driven strategy, Salesforce Marketing Cloud development, and standout creative that connects brands with their audiences in meaningful ways.
With studios in London and Istanbul, we’re expanding our team—and we’re looking for a dedicated Senior Talent Acquisition Specialist to lead hiring efforts for top-tier SFMC talent, creatives, and strategists.
What You’ll Do
- Lead full-cycle recruitment for Salesforce Marketing Cloud (SFMC) developers, CRM strategists, designers, and creative talent.
- Build strong partnerships with team leads to understand evolving role needs and capabilities across the studio.
- Source and engage candidates across LinkedIn, job boards, recruitment networks, and creative communities.
- Screen candidates with an understanding of both technical requirements (especially for SFMC roles) and creative capabilities.
- Manage our recruitment pipeline and applicant tracking system, ensuring a seamless and professional candidate experience.
- Represent Ministry of CRM with clarity, energy, and professionalism in interviews and outreach.
- Support onboarding and team culture initiatives alongside the People & Culture team.
- Help shape our employer brand in the UK market.
Design and manage processes for:
Performance tracking and OKRs: Collaborate with team leads to define, communicate, and track objectives.
Employee loyalty initiatives: Develop internal programs to support engagement, retention, and recognition.
Training needs analysis: Identify development areas and coordinate learning opportunities for creative and technical teams.
What You’ll Bring
- 5+ years of recruitment experience, ideally in a creative or digital agency setting.
- A solid understanding of Salesforce Marketing Cloud roles and CRM (Email Marketing) industry dynamics.
- Familiarity with technical hiring processes for SFMC Developers, Technical Architects, and CRM Strategists, and Project Managers.
- Excellent communication, relationship-building, and organisational skills.
- Ability to work independently in a growing international team.
- Familiarity with OKRs, performance management frameworks, and Learning & Development program design.
Nice to Have
- Experience recruiting in both UK and EU markets.
- Established network within CRM, Martech, or digital design talent pools.
- Familiarity with tools like Workable, Greenhouse, or Lever.
Why Join Us?
- Join a fast-growing creative CRM studio with a client roster of premium global brands.
- Work in a hybrid London-based setup with regular collaboration across international teams.
- Contribute to shaping the team and culture during an exciting growth phase.
- Competitive salary, flexible working, and a people-first mindset.
- A team that values clarity, creativity, and kindness.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
IT Services and IT Consulting
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