A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
We’re looking for Site Reliability Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure, across both cloud & on-prem environments. Site Reliability Engineers combine engineering experience and an innate drive to improve existing systems and processes, with the creativity to develop novel solutions to evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. You’ll be the experts for the environments that you operate infrastructure in, helping partner teams build & configure their software to operate reliably within.
We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate and participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.
Core Responsibilities
- Maintaining availability of cloud & physical Linux servers that power the Palantir platform in air-gapped production environments.
- Design, deploy, and operate infrastructure to support customer & product requirements via modern orchestration & monitoring platforms.
- Collaborate closely with product teams on requirements & SLOs for deploying software into air-gapped environments.
- Identifying, troubleshooting, and solving network & systems issues.
- Scripting to automate away routine operational tasks.
- Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.
What We Value
- Confidence in troubleshooting complex systems issues independently using stack traces and observability & systems tools.
- Comfort with managing large scale production systems and technologies with configuration management, load balancing, monitoring & alerting infrastructure, and container orchestration.
- Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
- Experience with containers (Docker/Podman) and orchestration (OpenShift/Kubernetes) at scale is a plus.
What We Require
- 4+ years of experience with Linux system administration (RHEL or equivalent preferred).
- Experience with cloud-based hosting platforms like AWS, Azure, or GCP and/or experience with hardware-based environments.
- Familiarity with monitoring systems using tools like Prometheus and writing health checks.
- Proficiency with one programming language, such as Java, Go, Python, JavaScript, or similar languages.
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